Terms of Service

Last updated: 20th November 2025

 

By accessing or using CHiLL Clothing’s website (the”Site”), you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

 

1 Overview

This website is operated by CHiLL Clothing (“we”,”us”, “our”).  By visiting our Site or purchasing from us, you engage in our “Service” and agree to the bound by these Terms.

These Terms apply to all users of the Site, including browsers, customers, merchants and contributors.

 

2 Online Store Terms

By using this Site, you confirm that you are at least 18 years old or have permission from a parent/guardian.

You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction.

 

3 General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that:

  • Your content (excluding card details) may be transferred unencrypted 
  • Credit Card information is always encrypted via payment processors

You agree not to reproduce, copy, resell or exploit any part of the Service without express written permission from us.

 

4 Accuracy, Completeness & Timeliness

We are not responsible if information on this Site is inaccurate or incomplete. Some information is provided for general guidance only.

We reserve the right to modify the contents of the Site at any time.

 

5 Modifications to Service & Prices

Prices are subject to change without notice. We may modify or discontinue products or services without notice.

We shall not be liable to you for any modification, price change, or discontinuation.

 

6 Products or Services

Some products may be available exclusively online and may have limited quantities. We reserve the right to limit sales or quantities to any person, region, or jurisdiction.

Colours and images of products may vary depending on screen/device settings.

We reserve the right to discontinue any product at any time.

 

7 Billing & Account Information

We reserve the right to refuse any order.

We may limit or cancel quantities purchased per customer, household, or order.

You agree to:

  • Provide current, complete, and accurate purchase information
  • Update your account so we can process orders and contact you if necessary

 

8 Optional Tools & Third-Party Services

We may provide access to third-party tools features “as is”.  We are not responsible for any third-party apps, services or their content.

Your use of third-party tools is entirely at your own risk.

 

9 User Comments & Submissions

If you send feedback, suggestions or comments, you agree that we may:

  • Edit, copy, publish, distribute or translate them
  • Use them without restriction or obligation

We reserve the right to mentor, edit or remove content that is unlawful, offensive or harmful.

 

10 Personal Information

Your submission of personal information is governed by our Privacy Policy.

 

11 Errors & Omissions

Occasionally, information on our site may contain inaccuracies (product description, pricing, stock levels).

We reserve the right to correct these at any time without notice.

 

12 Prohibited Uses

You are prohibited from using the Site to:

  • Break any laws
  • Upload harmful code
  • Harass, abuse or defame others
  • Submit false information
  • Interfere with security features
  • Spam or phish
  • Collect information about others
  • Disrupt the Service

Violation of these rules may result in termination of your access.

 

13 Discalimer of Warranties

We do not guarantee that:

  • The service will be uninterrupted or error-free
  • Results from the service will reliable 
  • The service will meet your expectations 

You agree that use of the service is at your own risk.

 

14 Limitation of Liability 

CHiLL Clothing is not liable for:

  • Any injury, loss, claim, or damages
  • Indirect or consequential damages
  • Loss of data, profits or revenue
  • Issues caused by third-party services or shipping carriers

Our liability is limited to the amount you paid for the product.

 

15 Indemnification 

You agree to indemnify and hold CHiLL Clothing harmless from any claim or demand arising from your breach of the Terms.

 

16 Severability

If any part of these Terms is deemed unlawful, the remaining sections remain enforceable.

 

17 Termination

These Terms remain effective unless terminated by either you or us.

We may terminate your access at any time for breach of these Terms.

 

18 Entire Agreement 

These Terms constitute the entire agreement between you and us regarding the use of the site.

 

19 Governing Law

These Terms are governed by laws of the United Kingdom.

 

20 Contact Information

If you have questions about these Terms, contact us at: info@chill-clothing.co.uk