Contact Us

We’re here to help!

If you have any questions about your order, sizing, returns, or anything else, you can reach us easily using the details below.

Email Us

For all enquiries, please email:

info@chappells-heavyhaul.co.uk

We aim to respond with 24-48 Hours (Monday-Friday).

Order Questions

Please include your order number when contacting us so we can help you faster.

Returns / Exchanges

To request a return email us: returns@chill-clothing.co.uk

• Your full name
• Order number
• The item you want to return
• Reason for return

We will reply with the return address and next steps.

Business Hours

Monday - Friday

9am - 5pm

( We reply outside of these hours whenever possible)