Contact Us
We’re here to help!
If you have any questions about your order, sizing, returns, or anything else, you can reach us easily using the details below.
Email Us
For all enquiries, please email:
info@chappells-heavyhaul.co.uk
We aim to respond with 24-48 Hours (Monday-Friday).
Order Questions
Please include your order number when contacting us so we can help you faster.
Returns / Exchanges
To request a return email us: returns@chill-clothing.co.uk
- Your full name
- Order number
- The item you want to return
- Reason for return
We will reply with the return address and next steps.
Business Hours
Monday - Friday
9am - 5pm
( We reply outside of these hours whenever possible)